Specialised Services

A support coordinator helps participants coordinate and implement supports in their plan and helps clients engage collectively within the community.

Our support coordination services differ from other providers, at Mana Wellness Disability Services we ensure our information and processes fulfil NDIS requirements. We listen, show concern and care when trying to work out how to balance a client’s physical disability needs vs emotional and psychological needs. We utilise our skills and experience within the disability sector and have a strong passion to advocate on behalf of our clients. This means our clients are looked after in a unique way.

Mana Wellness Disability Services core values lead the way in how we passionately conduct our services. We listen to you, give you a sense of relief so you can focus on YOU. This allows us to smooth line your everyday life incorporating the services/therapies you need taking away that stress of phone calls, emails and organising support workers, cancellations and appointments among many other things. 

These supports are vital for a client of ours to achieve their personal individual goals ensuring you are getting the best out of your NDIS plan.

What Does a Support Coordinator do? 

• Help participants understand their plan
• connect with supports and services and exercise choice and control
• use their plan to meet their individual needs
• set up supports and services, including helping participants understand service agreements and service bookings
• review their support arrangements and make changes where necessary
• plan in advance for potential crisis situations
• manage their plan and connections with supports and services
• plan and prepare for their plan review.

Participants may receive funding for these supports in their plan, depending on their individual circumstances/needs, such as:

• how their disability and functional ability impacts on their life.
• whether they have family, carers or other types of support in their life.

These levels of support coordination are provided by Mana Wellness Disability Services and can be included in a participant’s plan.

Level 1: Support connection helps participants use their NDIS plan effectively.

Support connection helps a participant:

• understand their NDIS plan
• connect with broader systems of supports
• connect with providers.

Level 2: Coordination of supports

• Coordination of supports helps a participant design and build their supports.
• Coordination of supports focuses on supporting participants to direct their lives, not just their services. This involves working together to understand the funding, what participants expect from services, and how participants want to access these services.
• Support coordinators also coach participants to build and maintain a network of formal and informal supports.

There are three categories of Support Purpose  

The NDIS provides funding to participants to purchase a range of supports aimed at increasing their independence, inclusion, and social and economic participation. This funding model is designed to be flexible and to allow service innovation. Supports for participants fall into three Support Purpose categories: Core, Capital and Capacity building.  

NDIS service providers should be aware that all supports and services for NDIS participants should contribute to the achievement of their own individual goals.